Shipping Policy
SHIPPING:
***We ship from the central coast of California (Los Osos, CA 93402)***
Orders placed by 1PM normally ship that same day, but may ship 1-2 days later, particularly during the holidays.
You may call, email or chat with us to get an estimate of how long an order will take to ship out, as well as to discuss the best options to get your order by Christmas.
Expedited and Express orders should be placed by 12PM to ensure same day shipping. If you order after 12PM we will do our best to send it the same day.
**Continental USA Shipping Options:**
Flat Rate Economy Shipping (Items under 8 oz): $5.95
* West Coast: 1-4 business days
* Midwest - 3-5 business days
* East Coast: 4-8 business days
Flat Rate Standard Shipping (Items over 8 oz): $8.95
* West Coast: 1-4 business days
* Midwest - 3-5 business days
* East Coast: 4-8 business days
FREE SHIPPING on all orders over $89
* West Coast: 1-4 business days
* Midwest - 3-5 business days
* East Coast: 4-8 business days
*Expedited Flat Rate Shipping: 2-4 Business Days
$12.50-$14.95 depending on location
*Express Flat Rate Shipping: 1-2 Business Days
$17.50-$39.95 depending on location
(*Some exceptions apply for larger items - see product page for details)
UPS SHIPPING
* Rates calculated at checkout
* Options include Next Day Air, 2nd Day Air, 3 Day and Ground
***We may substitute UPS Options (2 days or longer) with FEDEX 2nd Day Air.***
**Non-Continental USA Options:**
Economy Shipping (Items under 8 oz): $5.95
* 5-15 business days
Standard Shipping:
* 5-15 business days - $10.95
* FREE on orders over $89
Expedited Shipping:
* 3-5 business days - Starting at $17.50
Express Shipping:
* 1-2 business days - See Cart
** Some larger orders or items to non-Continental USA or to PO Boxes may require a surcharge.**
Canada
WE ARE AWARE OF THE CANADA POST STRIKE. ALL ORDERS WILL SHIP BY UPS.
If your order is under $40, we will send it by UPS Standard. UPS Brokerage fees are free under C$40 and the shipping is more reliable than USPS.
If your order is over $40, we recommend UPS Expedited. It will arrive in 2-4 business days, and UPS Brokerage is included. UPS Standard would be reliable and cheaper, BUT you would likely incur UPS Brokerage fees (see chart)
"Standard Canada" shipping may go by Global Post (which may take longer) or by UPS Standard, which may incur brokerage fees. (see chart)
International Orders: See cart for quote and contact us for further assistance. Please note some (large) items do not ship internationally. Check the shipping notes on the product page.
Furniture items will likely take longer and are not possible be shipped outside of the continental USA.
Some books are drop shipped from another location and may take longer - please check with us if your book order is time sensitive.
In the case of a delay on our end, we will reach out to you to notify you.
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Domestic UPS shipping. Refer to the map below to see if UPS Ground will make it to your location based on the current date - without upgrading to Expedited or Express. For UPS Ground - Order by 2PM PST (or call us to ensure we can get it out that day 805-576-8837.
NOTE: Unless stated otherwise, or unless specifically requested and paid for, all shipping times and delivery days are BUSINESS DAYS - do not expect Saturday delivery or Saturday to be counted (even though in limited cases that may actually happen).
We cannot be responsible for packages that are delayed because of postal or courier delays.
We recommend purchasing our shipping insurance to cover your purchase in the case of loss or damage.